Introduction
These Terms of Service govern the use of ewheboardshoes.com and the purchase of shoes from Hong kong Yiwei Communications Co., Limited. By accessing ewheboardshoes.com or placing an order, you agree to these Terms of Service. If you do not agree, you must not use ewheboardshoes.com or purchase any products.
Use of the Website
You must be at least 18 years old to purchase shoes from ewheboardshoes.com. You agree to provide accurate and complete information when placing an order. You are responsible for maintaining the confidentiality of your account credentials. The company reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion.
Product Information and Availability
Hong kong Yiwei Communications Co., Limited sells shoes. Product descriptions, images, and prices are subject to change without notice. The company does not guarantee that any shoe is in stock. All orders are subject to acceptance and availability. If a shoe is unavailable after you place an order, the company will notify you and may cancel the order.
Pricing and Payment
All prices are displayed in the currency shown at checkout. You agree to pay all charges incurred by your account. Payment must be made through the methods available on ewheboardshoes.com. The company may use third-party payment processors. You are responsible for any taxes, fees, or duties associated with your order.
Shipping and Delivery
The company ships shoes to addresses provided by you. Shipping times vary based on destination and carrier. The company is not responsible for delays caused by carriers, customs, or events beyond its control. Risk of loss passes to you upon delivery to the carrier.
Refund and Return Policy
Hong kong Yiwei Communications Co., Limited offers a strict 14 days no-reason refund policy. You may request a refund for any shoe within 14 days of receipt, without providing a reason. The 14 days period begins on the date you receive the shoe. To request a refund, contact [email protected] with your order number. The shoe must be unused, in its original packaging, and in the same condition as received. The company will provide instructions for returning the shoe. You are responsible for return shipping costs unless the shoe is damaged or defective.
Refund processing and arrival to the customer’s account takes at least 14 days. This means after the company receives and inspects the returned shoe, the refund will be initiated, but it may take at least 14 days for the funds to appear in your account. The company does not guarantee a faster refund timeline.
PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. The company has no control over PayPal’s processing times or regional legal requirements. You agree that any refund via PayPal is subject to these timelines.
Damaged or Defective Goods
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. You must contact [email protected] within 7 days of receiving the shoe. Provide your order number, a description of the damage or defect, and photographs. If the claim is approved, the company will offer a replacement or a refund. The company may require you to return the damaged or defective shoe. Claims submitted after 7 days of receipt will be rejected.
Governing Law
These Terms of Service and any dispute arising from the use of ewheboardshoes.com or the purchase of shoes are governed by Hong Kong law. You agree that the courts of Hong Kong have exclusive jurisdiction over any legal proceeding. This applies regardless of your location or the location of the shoe delivery.
Limitation of Liability
Hong kong Yiwei Communications Co., Limited is not liable for any indirect, incidental, or consequential damages arising from your use of ewheboardshoes.com or the purchase of shoes. The company’s total liability for any claim is limited to the amount you paid for the shoe that is the subject of the claim. This limitation applies to the fullest extent permitted by Hong Kong law.
Indemnification
You agree to indemnify and hold harmless Hong kong Yiwei Communications Co., Limited from any claims, damages, or expenses arising from your violation of these Terms of Service or your misuse of ewheboardshoes.com.
Modifications to Terms
The company may modify these Terms of Service at any time. The modified terms will be posted on ewheboardshoes.com. Your continued use of ewheboardshoes.com after any modification constitutes acceptance of the new terms. You are responsible for reviewing these Terms of Service periodically.
Contact Information
For questions about these Terms of Service, contact Hong kong Yiwei Communications Co., Limited at [email protected]. The company’s address is UNIT 2508A 25/F BANK OF AMERICA TOWER 12 HARCOURT ROAD CENTRAL HK. The company’s phone number is +852 4664 9847. The website is ewheboardshoes.com.